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Michael Kelly Guitar Company warrants that qualifying instruments purchased within North America will be free from defective materials and craftsmanship from date of purchase to the original purchaser when purchased through an Authorized Michael Kelly dealer. This is a 2 year warranty, which is not transferable and is subject to the limitations contained in this warranty.

Warranty Claims Procedure

In the event of malfunction of your Michael Kelly instrument, you should notify your Authorized Michael Kelly Dealer that you purchased the guitar from.

(All warranty claims are handled through the dealer that you made your purchase)

The Michael Kelly dealer reserves the right to use materials regularly utilized at the time of repair in the event that original materials are no longer available. If replacement of your instrument is deemed appropriate by the dealer, the dealer will replace the instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument.

In the unlikely event that your instrument is destroyed, lost or damaged beyond repair, while in the possession of Michael Kelly for repair, the Michael Kelly dealer will replace that instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument. Any insurance covering the instrument, including but not limited to collector's value insurance, must be carried by owner at owner's expense.

Warranty Limitations

THIS WARRANTY DOES NOT COVER:

  • Any instrument that has been altered or modified in any way or upon which the serial number has been tampered with or altered.
  • Any instrument whose warranty card has been altered or upon which false information has been given.
  • Any instrument that has been damaged due to misuse, negligence, accident, or improper operation.
  • The subjective issue of tonal characteristics.
  • Shipping damages of any kind. Shipping damage on products being sent back to Michael Kelly are at the full liability and responsibility of the sender.
  • Any instrument that has been subjected to extremes of humidity or temperature.
  • Normal wear and tear (i.e; worn frets, fingerboard wear, worn machine heads, worn plating, string replacement or damages to or discoloration of the instrument finish for any reason).
  • Any instrument that has been purchased from an unauthorized dealer, or upon which unauthorized repair or service has been performed.
  • Any factory-installed electronics after a period of one (1) year following the original date of purchase.

MICHAEL KELLY MAKES NO OTHER EXPRESS WARRANTY OF ANY KIND WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEEDING THE SPECIFIC PROVISIONS OF THIS WARRANTY ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS WARRANTY. SOME STATES AND/OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES SO THAT THE ABOVE MAY NOT APPLY TO YOU.

MICHAEL KELLY SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT CONSEQUENTIAL, INCIDENTAL OR OTHER SIMILAR DAMAGES SUFFERED BY THE PURCHASER OR ANY THIRD PARTY, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR BUSINESS OR DAMAGES RESULTING FROM USE OR PERFORMANCE OF THE INSTRUMENT, WHETHER IN CONTRACT OR IN TORT, EVEN IF MICHAEL KELLY OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND MICHAEL KELLY SHALL NOT BE LIABLE FOR ANY EXPENSES, CLAIMS, OR SUITS ARISING OUT OF OR RELATING TO ANY OF THE FOREGOING.